Shipping & Delivery
At Byhimself, every piece is chosen with care, and we want getting it to you to feel just as considered. Here's exactly how shipping works, including the parts we're honest about.
Where we ship
We ship to Canada, the United States, and most international destinations. If you're outside Canada or the US and want to confirm delivery to your country before ordering, write to us — we'll check.
Order processing
Orders are prepared and dispatched within 1–3 business days of being placed. You'll receive an order confirmation by email right away, and a tracking number the moment your order ships.
Delivery times
Delivery times are measured from the date of shipment, not the date you ordered.
- Canada & United States: 10–20 business days
- United Kingdom, Europe, Australia: 14–25 business days
- Rest of the world: 14–30 business days
These are realistic estimates for the way our pieces travel. We'd rather tell you up front that a quiet 15-day arrival is normal than promise 7 days and leave you refreshing the tracking page.
Split shipments
If your order contains pieces from different production partners, they may ship separately and arrive on different days. You'll receive a tracking number for each shipment. The total shipping cost on your order covers all of them — you won't be charged more for a split delivery.
Shipping rates
- Canada & United States: Free shipping on orders of $75 USD or more. Orders under $75 ship for a flat $4.99 USD.
- Rest of the world: Flat $12.99 USD on every order.
All rates are shown in USD. The free-shipping threshold is calculated on your order total after any discount has been applied.
An easy way to reach free shipping
Our Kits are three-piece sets built for one surface each — a coffee table, an entryway console, a shelf. Any three pieces from The Kits take 15% off automatically at checkout, and every kit clears the $75 threshold once the discount is applied.
Order tracking
Every order ships with a tracking number so you can follow your piece all the way to your door. You'll find the tracking link in your shipping confirmation email. Tracking usually updates within 24–48 hours of the first scan — if it's still showing the initial label a few days later, don't worry, that's the carrier catching up.
Customs & duties
Our prices and shipping fees do not include import duties, taxes, or brokerage fees that may be applied by your country's customs authority. These are set by your country and are the responsibility of the recipient. In practice, orders to Canada rarely attract duties under $150; orders to the US rarely attract duties under $800 (the de minimis thresholds). Larger orders or orders to other countries may be charged on delivery.
Shipping address
Please double-check the shipping address when you place your order — it's the one we use. If an item is lost or returned to sender because the address was incorrect or incomplete, we can arrange a reshipment but we have to bill you for the second shipping leg. We're happy to update an address in the first 12 hours after an order is placed; after that the order has gone to our production partners and the address can't be changed.
Delays and lost packages
If your tracking hasn't updated for more than 10 business days, or your estimated delivery window has passed by more than a week, write to us and we'll open an investigation with the carrier. If the carrier confirms misdelivery or loss, we send a replacement or issue a refund.
Marked "delivered" but not received
Carriers occasionally mark a package delivered up to 48 hours before it actually arrives. If tracking says delivered and you haven't got it, wait 48 hours, check with neighbours or your mailroom, and look around the delivery location. If it's still missing after that, write to us — we'll open a carrier investigation and the full process is on our Returns & Defects page.
Circumstances outside our control
Delivery times can be affected by weather events, postal strikes, extended customs holds, and other delays that are outside our control and the carrier's. We'll keep you informed if anything on our end slows down, and we'll support any claim you file with the carrier if the delay is on their end.
Need help?
Email byhimself.info@gmail.com or reply to your order confirmation — we respond within 1–2 business days, Monday to Friday.